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  • Are your tours suitable for all ages and fitness levels?
    Absolutely! We offer tours for all ages and fitness levels. From gentle walking tours perfect for seniors to adventurous hikes for active travelers, we customize each experience to match your comfort level and interests.
  • What happens if it rains or weather is bad?
    We're prepared for all weather conditions! We provide rain gear and have indoor alternatives for every tour. Salzburg is beautiful in any weather, and we know the best spots to stay dry while still experiencing the magic.
  • How far in advance should I book?
    We recommend booking at least 2-3 weeks in advance, especially during peak season (May-October and December). However, we often have last-minute availability, so don't hesitate to contact us even if you're planning a spontaneous trip!
  • Do you offer private tours?
    Yes! Private tours are our specialty. Whether it's just you and your partner or a group of friends/family, we can create a completely customized experience. Private tours offer more flexibility and personalized attention from your guide.
  • What's included in the tour price?
    All tours include a professional local guide, transportation (when needed), entrance fees to attractions, and any special equipment. Some tours also include meals or tastings. Check individual tour descriptions for specific inclusions.
  • Can I cancel or modify my booking?
    Yes, we offer flexible cancellation policies. Free cancellation up to 72 hours before your tour (50% fee between 72 and 24 hours, no refund inside 24 hours), and we’re happy to help you reschedule if your plans change. Multi-day and tailor-made tours: free up to 30 days before, 50% between 30 and 7 days, 100% inside 7 days. We understand travel plans can be unpredictable!
  • How many people can join one tour?
    One group price covers up to six guests in a private vehicle — so a full car costs the same as a couple. Larger parties travel comfortably in more than one vehicle; just tell us your group size and we'll plan around it.
  • Do you pick up from hotels, airports or cruise ships?
    Yes. Every private tour includes pickup — at your Salzburg hotel, the airport, the train station, or your river cruise pier in Passau or Linz. Tours can also start from Munich or Vienna.
  • How can I pay?
    We accept cash, credit card and bank transfer. You book directly with the operator — the people actually running your tour — so there's no booking-platform commission hidden in the price.
  • How do tailor-made tours work?
    You tell us your dates, group and interests; our Salzburg team designs a day-by-day itinerary and sends it together with a personal quote; then we refine it together until it fits — before you commit to anything. See the full process here.
  • What languages do your guides speak?
    Our guides are English-speaking locals — native to the region and fluent in German. Just tell us your preference when you book.
  • Do you only run tours in Salzburg?
    Salzburg is home, but our day trips reach Hallstatt, the Eagle's Nest and Bavaria's fairy-tale castles — and tailor-made trips can cover several regions of Austria and Bavaria in one itinerary.
  • Do you arrange airport transfers?
    Yes — private transfers to and from Salzburg, Munich and Vienna airports, as well as train stations and river cruise piers.

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+43 660 100 7999

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